How Cirrus Thinking Collects and Uses Information Cirrus Thinking collects Personal Information relevant to your subscription, including personal information as listed above and certain non-personally identifiable information from your computer that reflects your use and configuration of Dolly Drive. This includes, but is not limited to, statistics relating to how often backups are started and completed, performance metrics relating to the Software, and configuration settings. This information collected will be sent to Cirrus Thinking and may be used by Cirrus Thinking without restriction. It is also designed to help customize your Dolly Drive experience. Cirrus Thinking will never view the contents of your backed-up files. Cirrus Thinking may view your file system information (file and/or folder names, file extensions, sizes etc.), but not your file contents, to provide incremental backups and file comparisons, quality control, and technical support. Cirrus Thinking will not disclose your Personal Information, including the contents of your backed-up data with Dolly Drive, to third parties unless disclosure is necessary to comply with law.
Personal Information may be processed by Cirrus Thinking in the country where it was collected as well as other countries (including the United States) where laws regarding processing of Personal Information may be less stringent.
Communication From time to time, Cirrus Thinking will communicate with you via email to inform you of service-related information such as confirmation of a password change, expiration of a credit card, notification of a service issue, or availability of a new product or feature from Cirrus Thinking.
No Spam or Third Party Advertising. Cirrus Thinking will not sell, rent, trade or give away your email address or other contact information to any other organization although we may from time to time share with you information that we think may be of interest to you.
No Spyware/Adware/Malware. Dolly Drive software is designed to backup your files online and contains no spyware or other unwanted applications.
Your Data is Protected. Dolly Drive encrypts all data on your system and then sends it to Dolly Drive over an encrypted virtual tunnel using industry-standard Secure Socket Layer (SSL) encryption. Your data is stored in a secure location with access controls for authorized employees only.
Service Providers Cirrus Thinking does not disclose Personal Information to service providers, except to process credit card transactions. The data used to process credit card transactions adheres to strict privacy policies. Cirrus Thinking may use third party service providers (e.g. hosting providers) and your data will only be stored in encrypted form and only as necessary to provide you the Service. We may share certain aggregated non-personal information (such as total volume of data Dolly Drive stores) with third parties.
Communication From time to time, Cirrus Thinking will communicate with you via email to inform you of service-related information such as confirmation of a password change, expiration of a credit card, notification of a service issue, or availability of a new product or feature from Cirrus Thinking. We will not contact you excessively or to promote other third party products. In addition to email, we may contact you via phone for, support reasons only, if you provide us your phone number.
Updating or Removing Information Users may update or remove their information by signing in to www.DollyDrive.com or contacting Dolly Drive support. To remove your information, please visit your account and click “Cancel Account.” If you cancel your account, some of your data may still be retained in our archives or backups.
Privacy Complaints Cirrus Thinking is committed to protecting your privacy. If you have a privacy complaint, please contact us directly first to attempt to resolve any issue by visiting firstname.lastname@example.org.
Last updated 9/24/10