Scheduled Maintenance Sunday, February 13th

VERY IMPORTANT! – Maintenance scheduled Sunday, February 13th 4pm – 8pm ET US

Dolly Drive Subscriber,

In order to improve performance and provide faster, more stable uploads for Dolly Drive subscribers, we are conducting a series of Infrastructure Maintenance operations . The first maintenance is scheduled for Sunday February 13th 4:00 PM to 8:00 PM US Eastern Time. (16:00 to 20:00 US EST).  All Dolly Drive servers will either be unreachable or intermittent during this time as we improve stability and scale infrastructure.

In preparation, please do the following:

Prior to 4:00 PM (16:00) US EST on Sunday 2/13:

–          Turn Backup to OFF Using Time Machine Preference Pane or Dolly Drive Application

–          Stop any update in progress by 3:00 PM (15:00) EST US

After 8:00 PM (20:00) US EST:

–          Simply turn Dolly Drive or TM Backup back to ON

Please make sure you take the time to turn off your Backup process. If you do not turn the application off as described Time Machine, at your next backup, may take longer to verify the data backup info and add more time to the sync process when the maintenance is over. Customer Support is always available if you have any issues at http://support.dollydrive.com

Thanks for your support. We do not foresee all maintenance process to require downtime moving forward. This is all part of our effort to make your Dolly Drive experience as superior as possible.

Sincerely,

Anthony Palermo

CEO/Chief Product Officer


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0 Responses to Scheduled Maintenance Sunday, February 13th

  1. Gabriel says:

    Thank you for letting us know about the maintenance ahead of time! I am turning mine off as we speak today (saturday) in preparation for your upgrades tomorrow!

    Thanks much again and hope the upgrades go as planned and can’t wait to start backing up again =)

    Ps, I need more storage 😛 250GB is not enough :*(

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